Thanks for the response everyone - it wasn't an equipment failure, well i wouldn't class it as one, i was just stupid...
I got onto flexi direct and they said they currently don't have stock so i assume anyone else out there without stock won;t be able to get me one either, although i spoke to board worx and they said they will try.
Just out of interest, does anyone know if it matters if i get a chicken loop for an AH pro or an ion3, or are they specific to the kite/bar.