GeorgeFromDevon Posted August 15, 2011 Report Posted August 15, 2011 well i made a powerkiteshop order on the 7th august. i received nothing from them not even an invoice so i emailed them on the 9th and my deck came the next day and the shipping label on the front said next day special so they must have got my email, but im still waiting for my bindings that i ordered at the same time but i still haven't had an email saying anything about it. i have ordered a lot of stuff from them in the past but i always paid with a debit card this time i used paypal as my card was in the van and could be bothered to go and get it. anyone else had this? i was hoping to have used my board on sunday just gone. =[
auto-photos Posted August 15, 2011 Report Posted August 15, 2011 Your best off ringing the sho.p buddy. Their good guys to deal with
SnowJoke Posted August 15, 2011 Report Posted August 15, 2011 I've had this happen. Bought some valve,s for my lei and two weeks later hadn't heard a thing so called up and canceled. That was through paypal too. .
GeorgeFromDevon Posted August 15, 2011 Author Report Posted August 15, 2011 (edited) its just odd not to even receive an email invoice to verify my order update im going to mail them now for a refund due to there lack of communication. Edited August 15, 2011 by GeorgeFromDevon
festa Posted August 15, 2011 Report Posted August 15, 2011 phone them first bud they are usually the good guys
RedSky Posted August 15, 2011 Report Posted August 15, 2011 I've had many problems with PKS in the past. Seems things still the same. No email confirmation if order running late. Waited six weeks for something that their site said was in stock. The final straw came when I recommended a friend that she buy her son a Flexi beany from them for Christmas. Two years later still waiting. I won't go with them anymore.
auto-photos Posted August 16, 2011 Report Posted August 16, 2011 I agree with festa.. Why not just phone them in the first place.
Batz Posted August 16, 2011 Report Posted August 16, 2011 I agree with festa.. Why not just phone them in the first place. Cos it's easier to bitch on a forum? Gives them some great advertising too..................
papalazaro Posted August 16, 2011 Report Posted August 16, 2011 i had problems with my leash after 2 weeks i rang them item was not in stock and they were awaiting the shipment took 2 months in total. but i would buy from them again.
Drizzly Posted August 16, 2011 Report Posted August 16, 2011 I have never had any trouble when ordering from them. When I ordered something they could n't get for a couple of weeks they sent an email asking if I was ok to wait or if I wanted a different colour. Must be an oversite at their end
Mad-Fly Posted August 16, 2011 Report Posted August 16, 2011 Give them a ring they cant sort anything out over a kite forum. They our genuinely good guys and will do their best for you but you'll have to keep phoning them to get a result.
kinny Posted August 16, 2011 Report Posted August 16, 2011 aye give em a ring, paypal are a useless bunch of fuckbaciles so its more than likely at paypals end matey.
avspider Posted August 16, 2011 Report Posted August 16, 2011 Have you called them? So much easier to get things sorted that way.
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